About 50 people have been injured after a technical problem on a LATAM Airlines flight from Sydney to Auckland.
Thirteen people have been transported to hospital so far after being assessed and treated at the scene.
LATAM Airlines confirmed flight LA800 had a "technical event during the flight which caused a strong movement".
"As a result of the incident, seven passengers and three cabin crew members were taken to Middlemore Hospital for medical checks, with no serious injuries reported," the airline said in a statement.
One woman on board the flight told local media she experienced "a quick drop" during the flight.
After landing in Auckland as scheduled, the passengers and crew were met with a major response from the Hato Hone St John ambulance service.
"We were notified at 3.58pm and responded with 14 units including seven ambulances, two operations managers, two Major Incident Support Team vehicles, one command unit, and two rapid response vehicles," Hato Hone St John ambulance said in a statement said.
More than 10 emergency services vehicles responded to the incident.
"Our ambulance crews assessed and treated approximately 50 patients, with one patient in a serious condition and the remainder in a moderate to minor condition.
It said 12 patients were transported to hospital with 10 taken to Middlemore Hospital, including one patient in a serious condition, while one patient was transported to Auckland City Hospital in a moderate condition, and one patient was taken to Starship Hospital in a moderate condition.
LATAM Airlines operates regular routes between Sydney, Auckland and major centres in South America.
"LATAM regrets the inconvenience and injury this situation may have caused its passengers, and reiterates its commitment to safety as a priority within the framework of its operational standards," the airline said in a statement.
It added: "Following the cancellation of the flight, a new flight (LA1130) has been scheduled for 12 March 2024, departing from Auckland at 20:00 local time, bound for Santiago, Chile."
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2024-03-11 09:11:15Z
CBMib2h0dHBzOi8vd3d3LmFiYy5uZXQuYXUvbmV3cy8yMDI0LTAzLTExL2xhdGFtLWFpcmxpbmVzLWZsaWdodHMtcmVxdWVzdHMtYXNzaXN0YW5jZS1hdC1hdWNrbGFuZC1haXJwb3J0LzEwMzU3NDE2ONIBKGh0dHBzOi8vYW1wLmFiYy5uZXQuYXUvYXJ0aWNsZS8xMDM1NzQxNjg
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