Australian gourmet food delivery service Providoor collapses - 9News

Providoor, the Australian gourmet food delivery service that was created during the first COVID-19 lockdowns, has collapsed and gone into liquidation.

In a message on the company's website, founder and chef Shane Delia said it has already stopped accepting orders.

"Providoor will be formally placed into liquidation," he said.

Providoor has collapsed and will be placed into liquidation. (Providoor)

"But, effective immediately, we are no longer accepting orders."

Jonathon Colbran and Tristana Steedman of RSM Australia Partners were appointed as liquidators to wind down the company, which employed 16 full-time staff.

They said gift card customers who had unused vouchers and those who had booked future meals were unlikely to get a refund.

"Based on our initial assessment of Providoor's financial position, there is presently insufficient money to pay a dividend to creditors or provide refunds to customers, including gift card holders,'' Colbran said.

Shane Delia said he was proud of Providoor despite its collapse. (The Age/Eddie Jim)

"We understand this will be very disappointing news, but we wanted to inform customers as soon as possible, particularly if they had purchased gifts or meals for upcoming special events."

Gift card customers can submit an enquiry to providooraus_giftcardholders@rsm.com.au, while other creditors can get in touch via providooraus_creditors@rsm.com.au.

Delia said the economic headwinds facing the hospitality industry at the moment were behind the collapse.

"I created Providoor during lockdown, when the hospitality world was in disarray and we needed to find a way to survive," he said.

"Providoor meant we could secure and create jobs as well as give people a little bit of restaurant joy during a pretty dismal time.

"When people kept using Providoor after social restrictions were lifted, it showed us that it was a really good idea.

"I just wish it had been given the opportunity to work through the challenging economic conditions, the same facing so many in the restaurant and hospitality sector right now."

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The gourmet delivery service was launched in 2020, allowing Melburnians to order finish-at-home meals from fine dining restaurants at a time when COVID-19 restrictions prevented much of the country from eating out.

The business expanded to Sydney and Canberra in 2021 before reaching Brisbane in early 2022.

About 50 restaurants across the cities had signed up for Providoor, including Delia's own Melbourne eatery, Maha, as well as Icebergs, Supernormal and Restaurant Hubert.

Delia said he was proud of the company despite its collapse.

"While today is a very sad day, I am proud of Providoor and what it has achieved," he wrote.

"We served more than one million meals and built something that made a difference during some very dark days."

Providoor is the second major delivery service to collapse this month, coming just weeks after grocery business Milkrun shut down, pointing the blame at deteriorating "economic and capital market conditions".

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https://news.google.com/rss/articles/CBMicmh0dHBzOi8vd3d3LjluZXdzLmNvbS5hdS9uYXRpb25hbC9wcm92aWRvb3ItY29sbGFwc2UtZ291cm1ldC1kZWxpdmVyeS1zZXJ2aWNlL2I5MTVjYTY4LTlkNmItNDA5MC04ZmM2LTQ1YjgwNTM4MmI5NdIBAA?oc=5

2023-04-28 09:58:54Z
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